Privacy Policy

If you wish to opt out from receiving direct marketing information, or correct or update your personal information that Vara Ville Village may hold, please contact us at: reception.vvp@hpg.au

Or write to:

6725 Midland Highway

Mooroopna VIC 3629

Vara Ville Village Privacy Policy

This Policy is intended to set out Vara Ville Village’s approach to complying with the Privacy Act (Cth) 1988 (“Privacy Act”) including the Australian Privacy Principles. This policy relates to the collection, storage and use of personal information.

Collection of information

Vara Ville Village collects personal information in order to carry on the business of building and operating affordable residential communities. The primary purpose of collection of personal information is to allow Vara Ville Village to communicate with existing and potential customers. From time to time, members of Vara Ville Village conduct surveys, sales events, information events and other sales and marketing events for potential customers and new customers. We may use and collect personal information for marketing purposes and to improve our customer services. If you do not wish us to use your personal information for marketing purposes, please contact us directly (contact details above).

Collection, maintenance and disclosure of certain personal information is governed by the Privacy Act and other legislation.

Types of personal information we collect

We collect a variety of personal information including the names and contact details of our customers, potential customers and people we do business with.

To whom is personal information disclosed?

Information to be collected from customers is to be relevant and appropriate for operating the Vara Ville Village business.

Where practical, it is Vara Ville Village’s policy to collect the information from the individual concerned. Vara Ville Village may collect information in particular circumstances about personal preferences to assist Vara Ville Village in its marketing initiatives.

From time to time Vara Ville Village may employ third-party advertising companies who are used to measure the effectiveness of any advertising by monitoring traffic on the website. Any information collected is anonymous and does not identify people.

How information is collected

Personal information is generally collected through the Vara Ville Village website, the internet, at shows, displays, open days, competitions, questionnaires, surveys, luncheons, dinners, talks at community groups (including but not limited to RSL and bowls clubs), at actual Vara Ville Village locations and other places.

Security of information

No employee is able to access information they do not require for the proper carrying on of their job. There are passwords and security access in place to restrict access of confidential and personal information about individuals to those that need it in the carrying on of their positions. Vara Ville Village does not sell personal information to companies outside Vara Ville Village. Vara Ville Village does not disclose or sell personal information overseas.

Accessing your personal information held by us

You may request access to your personal information held by us by contacting us directly (contact details above). In most cases we will provide you with access to your personal information, but there are circumstances where we are permitted to refuse access and we reserve our right to do so. In most cases we will provide you with access to your personal information free of charge. However, we reserve the right to recover our reasonable costs of providing you with access to your personal information held by us. If we decide to charge you for accessing your personal information, we will notify you of this beforehand.

Correcting your personal information

If you believe that we hold personal information about you that is wrong (which includes inaccurate, out of date, incomplete, irrelevant or misleading), you may request that we correct the personal information. If you wish to make such a request, you should contact us directly (contact details above).

Where we are satisfied that the personal information is wrong, we will take such steps (if any) as are reasonable in the circumstances to correct the personal information.

Opting out from direct marketing

If you do not wish your personal information to be used or disclosed by us for the purposes of direct marketing, please contact us (contact details above).

Information collected from our website

Vara Ville Village collects the information regarding visitors to our website: information regarding what pages are accessed. Vara Ville Village collects and logs this information for statistical purposes.

Through the use of a cookie, Vara Ville Village can record the pages you visit and the information you require. Through analysis of these records, Vara Ville Village endeavours to provide you with an improved service when you revisit the Vara Ville Village website.

We also collect information volunteered by you through website registrations. This information is used to fulfil your request for more information. Vara Ville Village endeavours to use and disclose your personal information only in limited circumstances.

A cookie is a small data file that a website may write to your hard drive when you visit them. A cookie file can contain information, such as a user ID, that the website uses to track the pages you have visited. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data off your hard disk or read cookie files created by other websites. The Vara Ville Village website uses cookies to track user traffic patterns and to better serve you when you revisit the website. You can set your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser.

Security

Vara Ville Village takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure.

Changes to Vara Ville Village privacy statement

Vara Ville Village reserves the right to modify or amend this statement at any time and will provide an update of the policy on the Vara Ville Village Website if it has been changed. If you have any further questions about the Vara Ville Village Privacy Statement, please contact us directly.